Terms and Conditions

Terms and Conditions

Last Updated: June 2026

Welcome to Richardsons Sofa. These Terms and Conditions govern your use of our website and the purchase of products from our store.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.


Business Information

Richardsons Sofa

13C Newstet Rd
Liverpool L33 7TJ
United Kingdom

Phone: +44 151 546 7036

Email: support@richardsonssofa.com


Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You will use this website only for lawful purposes.

  • You will not engage in fraudulent, abusive, or harmful activities.

We reserve the right to restrict or terminate access to users who violate these terms.


Products & Availability

We strive to ensure all product descriptions, specifications, pricing, and images are accurate.

However, we do not guarantee that:

  • Product descriptions are completely error-free.

  • Colors displayed on screens perfectly match the actual product.

  • All products will always remain available.

We reserve the right to modify, discontinue, or update products without prior notice.


Pricing

All prices displayed on our website are shown in the applicable store currency.

Prices may change without notice.

We reserve the right to correct pricing errors and cancel orders affected by obvious pricing mistakes.


Orders

Once an order is placed, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of the order.

Richardsons Sofa reserves the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Verify payment and customer information before processing.

If an order is cancelled after payment, a full refund will be issued.


Payment

We accept secure payment methods displayed at checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.

  • All payment information provided is accurate.

Payments are processed through secure third-party providers.


Shipping

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed.

Richardsons Sofa is not responsible for delays caused by:

  • Carriers

  • Customs procedures

  • Weather conditions

  • Events beyond our reasonable control


Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the policy before making a purchase.


Product Warranty

Where applicable, products may include a manufacturer's or company warranty.

Warranty coverage does not apply to:

  • Normal wear and tear

  • Accidental damage

  • Improper use

  • Unauthorized modifications

Specific warranty details may vary by product.


Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Designs

  • Branding

is the property of Richardsons Sofa and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without written permission.


Limitation of Liability

To the maximum extent permitted by law, Richardsons Sofa shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Loss of profits

  • Loss of data

  • Business interruption

arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the relevant purchase.


User Content

If you submit reviews, comments, or other content:

  • You grant Richardsons Sofa the right to use, reproduce, and display such content.

  • You confirm that your content does not violate any third-party rights.

We reserve the right to remove content considered inappropriate or unlawful.


Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect, process, and protect personal information.


Force Majeure

Richardsons Sofa shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including:

  • Natural disasters

  • Government actions

  • Internet outages

  • Labor disputes

  • Transportation disruptions

  • Supply chain interruptions


Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United Kingdom.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.


Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the updated terms.


Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Richardsons Sofa

Email: support@richardsonssofa.com

Phone: +44 151 546 7036

Address: 13C Newstet Rd, Liverpool L33 7TJ, United Kingdom